Fitstream ("Fitstream," "we", "us," "our,") provides online retail and mobile services, including but not limited to, the Fitstream website ("Fitstream.com" or the "Site"), computer programs and mobile applications hosted by or on behalf of Fitstream (collectively, the "Service") intended to enhance personal health and fitness. Fitstream is committed to maintaining the privacy, integrity and security of any personal information about our users. This Privacy Policy ("Policy") explains how we protect personal information we collect in connection with your use of the Service and how we use and in some cases disclose that information. "Personal information" for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number or email address.
This Privacy Policy (this "Policy") is subject to the provisions our Terms of Use, which are incorporated by reference.
Use of Fitstream's Services requies an account on Fitstream.com (a "User Account").
Fitstream uses your personal information to:
At times Fitstream may make certain personal information available to strategic partners that work with Fitstream to provide services to you. For example, if you elect to sync your Fitstream Product data with a third party health or fitness application, we will share your personal information with that application. In such cases, your account with such third party will continue to be subject to that third party's privacy policy and your Fitstream User Account will continue to be governed by this Policy.
Fitstream may also share your personal information with companies who provide services such as information processing, order fulfillment, product delivery, customer data management, customer research and the like. These companies are obligated to protect your information and may be located wherever Fitstream does business.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users or if we are required to do so by any applicable law, rule, regulation, subpoena or other legal process.
Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Fitstream may disclose non-personally identifiable aggregated user data, such as aggregated gender, age, height, weight, and usage data gathered from Fitstream devices (without the inclusion of a user's name or other identifying information) to:
The Fitstream Site and Service may use "cookies" and other technologies such as pixel tags and web beacons.
Cookies are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer's hard drive. These technologies tell us which parts of our website you have visited, limit the number of times you see a Fitstream offer, or help us better determine which Fitstream offers you may like to see or to alert you to software compatibility issues. They are also used to analyze and improve our Service's design and functionality.
If you choose to delete cookies from your device or block them from being stored on your device, please note that the full functionality of the Service may not be available to you.
"Web beacons" are images embedded in a Web page or email for the purpose of measuring and analyzing Site usage and activity. Fitstream, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.
We may use third party service providers to help us analyze certain online activities and improve our products and the Service. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on Fitstream.com. We may permit these service providers to use cookies and other technologies to perform these services for Fitstream. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Policy.
When posting user-generated content on the Site or through the Service, you should be aware that such information can be read, collected or used by others and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these areas.
Through the Service, Fitstream enables you to share information with others. Many users find this to be an important motivator in achieving their fitness goals. Fitstream is dedicated to providing you with full control of your personal data. As such, Fitstream provides you with privacy settings, which you can change at any time. Fitstream generally allows you to set pieces of data to be public, viewable to friends or private. We encourage you to consider these privacy settings before sharing information on the Site or through the Service, and to periodically review your privacy settings and adjust them in accordance with your preferences.
Fitstream's default settings for new users are as follows:
There are a number of separate products and services offered by third parties advertised by us on Fitstream.com that may be complementary to your use of the Fitstream Products or Service. If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of external service providers before deciding to use their services. Fitstream is not responsible for their privacy practices. If you click on a link to a third party site, Fitstream encourages you to check the privacy policy of that site.
Third parties offering products or services will not be given your personal information without your explicit permission.
From time to time, Fitstream may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Policy, except as specifically set forth in the rules for those contests, giveaways or promotions. From time to time, Fitstream may also ask you to participate in surveys designed to help Fitstream improve the Service. Any personal information provided to Fitstream in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.
We do not knowingly collect any personal information from children under 13. If we discover that a child under the age of 13 has provided us with personally identifying information, we will take steps to delete the information as soon as possible.
If you would like to cancel your Fitstream account you may do so by emailing admin@fitstream.com. When you request cancellation of your account, your personally identifiable information will be deleted, including but not limited to your email address, name, photo(s), friends list and links to social and partner sites. Archival copies of your account information that exist within our back-up system will be deleted in accordance with our normal back-up schedule. Following cancellation or termination of your account, Fitstream may continue to utilize de-identified and anonymized historical data.
We may provide our registered customers with weekly summaries of their User Account data and email alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Fitstream or third-party goods or services.
Fitstream subscribers have the ability to opt-out of receiving our weekly summaries and promotional emails and to terminate their newsletter subscriptions by following the instructions provided in such emails.
Opting out in this manner will not end transmission of service-related emails, such as email alerts.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your data and to protect Fitstream accounts and systems from unauthorized access.
When you register for the Service, Fitstream requires a password from you for your privacy and security. This password is stored in an encrypted fashion on our systems.
It is important to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.
You are responsible for maintaining the security of your login ID and password. If you believe that your login ID or password have been compromised you should immediately change your password and admin@fitstream.com. We are not responsible if someone else accesses your account through registration information they have obtained from you or through a violation by you of this Policy or the Fitstream Terms of Use.
If you have a security related concern, please contact admin@fitstream.com.
We may update this Policy periodically. The date last revised appears at the bottom of the Policy. Changes take effect immediately upon posting.
The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. Fitstream is committed to upholding the eight Data Protection Principles of good information handling practice.
If you have questions, comments, concerns or feedback regarding this Policy or any other privacy or security concern, send an e-mail to admin@fitstream.com.
This policy was last updated on December 1, 2013.
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